Deletion of Observations

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NOASAStudent31
Deletion of Observations

Hello,

I started some 3-colour image observations in January, and they were all going well, until I was logged out of my account yesterday for unknown reasons. When I logged back into it, all my observations and past history had been deleted.

Does anyone know any possible way to retrieve them? I tried searching in the archive but nothing happened.

Thank you.


NSOAndy
Hello.

Hello.

I'm afraid I can't find any records of any observation ever being requested by this username (NOASAStudent31). Are you sure you are using the same username you requested the observations under? If you have the observation ID for one or more observations, I can check for you (an observation ID will be something like 12345K).

Thanks,
Andy

 

NOASAStudent31
Observations Removal

Hi.

I have all of the codes on my phone, I'll quickly write them:

17206F (M74)

17208F (M1)

17210B (M100)

17209C (M103)

17029D (M53)

17029F (M49)

17210A (M96)

Those are the ones I have written down but there should be several more.

Thank you.

 

NSOAndy
Hi again

Hi again

Those observations were requested by several different users, and many do not match the objects you have given, so I think something may be wrong with your records (I've checked back through the database backups, and none of them have been changed since they were created in December and January).

The observations in your list that match with the corresponding object all belong to user NOASAStudent25 - is that the username you have been using?

Thanks
Andy

 

 

NOASAStudent31
Observations Removal

Hi Andy,

I do think that is most likely account. I'm not sure how I recently got this one. I tried logging into NOASAStudent25's account but the password is wrong. Could you send me the password or do you need confirmation that it is me?

Thank you.

NSOAndy
Hi

Hi

As it is a student account, you will have to talk to the teacher who set it up - we can't provide passwords for student accounts, we can only reset them and obviously we would need the permission of the teacher to do that.

Is that OK?
Andy

NOASAStudent31
Hi Andy,

Hi Andy,

I'll quickly email my teacher for confirmation. Will resetting the account affect the observations at all?

Thanks

NSOAndy
No, it'll be fine (and he

No, it'll be fine (and he should just be able to give you the right password - teachers can see the password etc for all their students).

 

NOASAStudent31
Hi Andy,

Hi Andy,

He hasn't responded yet but I don't think he still has the password. When the account is reset, how will I get access to it?

Just thought that I should add that you have really helped me. Thank you.

NSOAndy
He doesn't need to remember

He doesn't need to remember them - when he logs on, he goes to his account, clicks on "Manage Students" and then he gets a list of all his students complete with their passwords. He can then just let you know what your password is.

 

NOASAStudent31
Hi Andy,

Hi Andy,

I've looked at my previous emails from my teacher and the login codes I used are for this Student31 account. Somehow, when I originally logged on, I must have entered the wrong account. Is there a way to transfer the observational data to this account, from Student25's? Or is there another solution?

Thank you.

NSOAndy
We only make any changes to

We only make any changes to student accounts if the teacher who is responsible for them asks us to, so you will have to get him to either give you the password for the right account, or get him to ask us to transfer the observations - doing anything directly to student accounts without the teachers' permission is a recipe for confusion!

NOASAStudent31
Observations Removal

Hi Andy,

I'm still waiting for a response from my teacher, will he need to confirm the transfer of the observations directly to you or does he need to do something else?

Also, is transferring the observations definitely possible, and does it take a long time?

Thank you.

NSOAndy
Yes it is definitely possible

Yes it is definitely possible - it'll take an hour or so once I get the request from your teacher (a post here from him will be fine as long as he is logged in to his teacher account).

Andy

NOASAStudent31
Hi Andy,

Hi Andy,

That's great to hear. Have any more of the observations been completed since Friday?

When I checked on Thursday, five had been finished.

Thank you.

 

NOASAStudent31
Hi Andy,

Hi Andy,

My teacher has found the password to the NOASAStudent25 account, so the transfer won't be necessary.

I'm really sorry for this inconvenience. 

Thank you for all of your help, the NSO is a really site, thank you.

 

NSOAndy
Excellent: Happy observing!

Excellent: Happy observing!