Help & Support
Here are the answers to some common questions.
Which browser should I use?
JS9 should work with all browsers, such as Microsoft Edge, Google Chrome, Safari, or Firefox. It will even work on a smartphone!
If you have a problem, we'd love to hear about it so we can learn more about your progress and how to help you.
I don't have access to Microsoft products such as Excel and Word - can I still try this activity?
Yes, you can open the Magnitude Calculator spreadsheet and the JS9 Manual using the free web version of Microsoft Office (you will need a free Microsoft account).
I'm stuck - where can I get help?
If you have a problem, please get in touch. In your message, please include where you have got to within the project and what went wrong. You can contact us by emailing SchoolsObs@ljmu.ac.uk.