Help & Support

Here are the answers to some common questions. 

Which browser should I use?

JS9 should work with all browsers, such as Microsoft Edge, Google Chrome, Safari, or Firefox. It will even work on a smartphone!
If you have a problem, we'd love to hear about it so we can learn more about your progress and how to help you.

I don't have access to Microsoft products such as Excel and Word - can I still try this activity?

Yes, you can open the Magnitude Calculator spreadsheet and the JS9 Manual using the free web version of Microsoft Office (you will need a free Microsoft account).

I'm stuck - where can I get help?
If you have a problem, please get in touch. In your message, please include where you have got to within the project and what went wrong. You can contact us by emailing